FAQs
Ordering
Can I cancel my order?
Can I cancel my order?
We completely get it, we change our minds too! While we wish could, once an order is shipped, we are unable to alter or cancel it at this time. If item wasn't shipped, orders can be canceled. Repair services are automatically cancelled if device hasn't been shipped to us within 20 days from purchase.
What if I want to speak to someone?
What if I want to speak to someone?
We want to speak to you too! Contact us with any questions, concerns, or feedback. We will be sure to get back to you within 48 hours. However, please note that inquiries sent on Fridays will receive a reply the following Monday, but possibly sooner.
Can I mail in my device for repair?
Can I mail in my device for repair?
Yes you may, We offer both mail-in and walk-in repair services. For mail-in repairs either purchase repair service and proceed to mail in your device or pre-pay for service and drop off your device to the shop if you are local.
Repair Services
How much to fix a hdmi port on a p4? Can you check if thats the probably for me i keep getting the no signal screen every time i try to play my game?
How much to fix a hdmi port on a p4? Can you check if thats the probably for me i keep getting the no signal screen every time i try to play my game?
We do free diagnostics. We just have to check it out to be sure but
common signs of system having hdmi port problems are any bent pins in the port. Or system turn on and indicator light turns white but no video.
Do you fix xbox controller right bumpers and for how much?
Do you fix xbox controller right bumpers and for how much?
Yes we repair controllers. Price depends on if its the plastic part
is broken or the button itself is not responsive. But its around $15 for
plastic and $35 for internal button.
Do you fix hdmi on the playstation 5?
Do you fix hdmi on the playstation 5?
Yes we do. Hdmi repair is $150 if all the damage is on the port itself. If the system was dropped or cable was pulled really hard. There is a possibility that the solder pads that the port is soldered into is ripped. If so it is a addition $5 per pad the is damaged.
I purchased the Nintendo switch brand new. Played it twice then Put it away for about 3 months. Now it doesn't even turn on. I want to repair it for piece of mind because it's probably cheaper to get a brand new one. What do you advise?
I purchased the Nintendo switch brand new. Played it twice then Put it away for about 3 months. Now it doesn't even turn on. I want to repair it for piece of mind because it's probably cheaper to get a brand new one. What do you advise?
It has to be checked out to see what happen. If you are lucky possible battery might be so dead. If its anything else once its checked
can better know what happened
How do I start a Repair
How long will it take to get my device repaired.
How long will it take to get my device repaired.
On average repairs are done in order they arrive. If we have part instock repair is usually done same day or next. If there is a lot of devices ahead of yours in the queue then may take 2-3 days.
How do I return a product?
How do I return a product?
Items must be returned within 30 days after receiving your order. Items must be returned in the same condition in which they were received, be unworn/unused, have any tags still attached, and include all the original packaging.